Client Relations Director

Arlington

12 Sep 2022

Arlington

Business Development

Full Time

1

5 years

We are seeking a Client Relations Director to support a media analytics team in Arlington, VA with public affairs, strategic advising, and issue advocacy. This is hybrid position with a combination of in-office and remote work.

Responsibilities:

  • Manage and maintain business relationships with existing public affairs clients
  • Identify client needs to ensure client retention and create plans to reach goals
  • Coordinate with the revenue, data, engineering, and product teams to ensure client needs are met; serve as a strategic advisor
  • Day-to-day execution of onboarding clients, training client users on products, conducting ad hoc analyses and providing strategic advice as a trusted advisor
  • Working with the Engineering and Data Science teams to prioritize and fulfill client requests
  • Collaborating with other teams to ensure client retention and identify additional opportunities

Qualifications:

  • Bachelor’s Degree
  • 5+ years paid experience in client relations, public affairs or issue advocacy role(s)  
  • Proficiency with Microsoft Office  
  • Issue advocacy or public affairs experience
  • Experience with survey research or polling is a huge plus